Terms of Service/Use

Terms of Service for Winter Storm Systems LLC
Effective Date: January 4, 2025

1. Introduction
   Welcome to Winter Storm Systems LLC. This document outlines the terms of service ("Terms") for the following websites operated by us:

WinterStormSystems.com - Company and Services Information
WinterStormSoftware.com - E-Commerce Store for Software Products
WinterStormHosting.com - Hosting Services
CS.WinterStormSystems.com - Ban Database Bot Service
By accessing or using any of these websites, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the websites.

2. Account Registration and Information
   To access certain features of our websites, you may be required to create an account. During the registration process, you may be asked to provide:

Personal Information: Email address, username, and full name
Account Information: Account IDs for third-party services (e.g., Discord, Google, GitHub)
Payment Information: Required for making purchases, subscriptions, or pre-orders
By creating an account, you agree to provide accurate and up-to-date information.

3. User Conduct
   When using our websites, you agree to the following:

Acceptable Use: You shall not engage in any harassment, illegal activity, or activities that disrupt the website's normal operation.
Prohibited Activities: You are prohibited from:
Redistributing, sublicensing, or selling the software/website in whole or part, without express written permission from the copyright holder.
Modifying, reverse engineering, decompiling, or creating derivative works without express written consent.
Using our software/website for any illegal activity or violating any local, state, or national laws.
Spamming, distributing malware, or leaking assets.
4. Pricing, Payments, and Subscriptions
Our websites offer various services, including software products, hosting services, and subscriptions. We provide pricing models for one-time purchases, subscriptions, and pre-orders. Payment methods include:

Payment Processors: Stripe, PayPal, Square
Refunds and Cancellations:
Refund Policy: A 7-day refund policy is offered for all purchases. If you are dissatisfied, please contact us within 7 days of the transaction.
5. Privacy and Data Collection
We value your privacy and collect personal data only as necessary. This may include:

Personal information (e.g., name, email address)
Third-party account information (e.g., Discord, Google, GitHub account IDs)
We use cookies and similar technologies to enhance your experience. By using our websites, you consent to our use of cookies in accordance with our Privacy Policy.

We also use third-party services such as Stripe, PayPal, and Square for payments, which may collect additional information during transactions.

6. Content Ownership and User-Generated Content
   Ownership: All content on our websites, including text, images, software, and other materials, is owned by Winter Storm Systems LLC or its licensors.
   User Reviews: Users may submit product reviews or comments. By submitting content, you grant us the right to use it for marketing and other purposes, as specified in our Privacy Policy.
7. Warranties and Limitation of Liability
   Our software/website is provided "as-is," without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We do not guarantee that the website will be error-free or secure.

Limitation of Liability: We will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the services, including any damages caused by downtime or data loss.

For hosting services, we will attempt to resolve any downtime caused by our systems, but are not responsible for issues outside of our control.

8. Termination and Suspension
   Termination of Access: We reserve the right to suspend or terminate your account if you violate these Terms or engage in unethical/illegal behavior. For software, the license is terminated upon failure to comply with the Terms.
   Account Deletion: Users may delete their accounts. However, certain data may be retained for security purposes as described in our Privacy Policy.

9. Changes to the Terms
   We may update or modify these Terms from time to time. When changes are made, we will notify users via email or through our website. Changes will take effect immediately upon notification.

10. Governing Law and Dispute Resolution
    These Terms are governed by the laws of the United States of America. Any disputes arising out of or related to these Terms will be resolved through arbitration.

11. Contact Information
    If you have any questions or concerns regarding these Terms, please contact us via:

Discord: Join our community server
Email: support@winterstormsystems.com
12. Affiliate Links and Partnerships
We may include affiliate links or engage in partnerships with third-party companies. These partnerships may provide us with commissions for purchases made through such links.